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Launched to end the hassle of carrying beverage crates, flaschenpost has been revolutionizing the beverage industry since 2016. Order conveniently from home and have it delivered to your door within 120 minutes. That's the ambitious promise of flaschenpost.
Starting in Münster, flaschenpost now delivers more than 7,000,000 orders annually to over 30 locations with up to 150 vehicles per location. We accompanied the driver app team for part of their journey in the following areas.
Our task was to prepare the existing driver app for the continued growth of flaschenpost.
After a short onboarding phase, we began to analyze where drivers were having the most trouble. It quickly became clear that the app's stability and the quality of the integrated navigation solution were the biggest issues. For a company whose special service is the flexibility and speed of delivery, such obstacles are particularly frustrating. Delivery drivers should be able to focus on their tasks and the traffic, not on dealing with poorly functioning applications.
The measures agreed upon with the customer had a real impact. Monitoring confirmed the consistently positive feedback from the drivers that the quality of the app had improved with every release.
For many of us, mobile navigation has long been a part of everyday life. For delivery drivers who have to work within a defined time window, it must function reliably and with absolute precision. The main challenge was therefore to replace the previous navigation solution. The provider of the new solution gave us a Java-based SDK for integration. The challenge was to make this SDK usable with Xamarin as well. In four weeks, we created a Xamarin binding that allows the navigation solution to be used natively in the flaschenpost Xamarin.Forms app. By integrating the better navigation solution alone, flaschenpost saves a significant amount of time each year.
As interim team leads, we managed to build a team that continues the optimizations that have been started.
»Cayas Software is an excellent team! I personally enjoyed the energy and professional support that the entire team gave us during the project.«
